Last Updated: March 8, 2026

1. Processing

Orders are normally processed within 1–3 business days after payment confirmation. Busy periods may take longer.

2. Destinations

We ship to many international destinations. Available methods appear at checkout.

3. Estimated delivery

• Standard: generally 7–15 business days
• Express: generally 5–10 business days where available
• Remote destinations may take longer

4. Shipping cost

Charges are calculated at checkout. Orders over $150 receive complimentary standard tracked shipping where offered.

5. Tracking

Tracking is sent after dispatch when available and may take 48 hours to update.

6. Customs and duties

Recipients are responsible for duties, taxes, or fees unless checkout states otherwise.

7. Delays and address issues

Contact us promptly if tracking is stalled or an address is incorrect. Changes are not guaranteed after dispatch.

8. Contact

Email support@veloluxricaha.com.